Refund policy

We want you to love your Fun Buns order. Because each item is made especially for you after your order is placed, we are unable to accept returns or exchanges for the wrong size or color, or because you changed your mind.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us so we can make it right.

We will review the issue and provide an appropriate resolution. Depending on the circumstances, this may include a replacement or a refund to the original payment method.

To request assistance, email support@shopfunbuns.com within 30 days of delivery and include:

• Your order number

• A brief description of the issue

• Clear photos showing the item and the problem

Please do not mail an item back unless we provide return instructions. In most cases, damaged, defective, or incorrect products do not need to be returned.

Sizing and Color Selection

Because our products are made to order, we cannot offer refunds, returns, or exchanges when the wrong size or color was selected.

Please review the product description and size chart carefully before placing your order. Product colors may vary slightly due to differences in screen settings and production methods.

Order Changes and Cancellations

Orders move into production quickly. If you need to request a change or cancellation, contact us as soon as possible.

We cannot guarantee that an order can be changed or canceled after it has entered production.

Lost, Delayed, or Misdelivered Packages

If your tracking information shows that your package is significantly delayed or may be lost in transit, please contact us at support@shopfunbuns.com.

We will review the tracking information and work with our production and shipping partners to determine whether a replacement, refund, or other resolution is appropriate.

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order has entered production or shipped, we may be unable to change the delivery address or provide a replacement.

If tracking shows that an order was delivered but you cannot locate it, please first check with household members, neighbors, your building office, and the shipping carrier. We will assist where possible, but we cannot guarantee a replacement or refund for packages confirmed as delivered to the address provided at checkout.

Refunds

Approved refunds will be issued to the original payment method.

Please allow time for your bank or payment provider to process and post the refund to your account.

Contact Us

For questions about your order or this policy, please contact us at: support@shopfunbuns.com.